ISO 9001 : 2015 Quality Management System

Cancellation and Refund Policy

Thank you for choosing Gursagar Homoeopathic Hospital for your healthcare needs. We value your satisfaction and want to ensure a transparent and fair process for cancellations and refunds.

Interpretation: The terms below are crucial for understanding our policy:

  • Company : Gursagar Homoeopathic Hospital, referred to as “the Company,” “We,” “Us,” or “Our” in this Agreement, is located at #1, Shaheed Udham Singh Colony, Sector-15, Rajpura, 140401.
  • Services : Refers to the medical services and products offered by Gursagar Homoeopathic Hospital.
  • Orders : A request made by You to avail services from Us.
  • Service : The website accessible at https://www.gursagarhealth.in/
  • Website : Gursagar Homoeopathic Hospital’s website, accessible from https://www.gursagarhealth.in/
  • You : The individual accessing or using the Service, or the company, or other legal entity on behalf of which such an individual is accessing or using the Service.

Cancellation & Refund Policy

Gursagar Homoeopathic Hospital provides personalised medical services, including consultations, case analysis, and preparation/dispatch of medicines.

  • Consultation fees are non-refundable once the consultation (online or in-clinic) has been conducted.
  • Medicines once prepared or dispatched are non-refundable and non-returnable.
  • Requests for cancellation may be considered only if:
    • The consultation has not yet been provided, and
    • Medicines have not been prepared or dispatched.
  • In such cases, refund (if applicable) will be processed within 7–14 working days after deduction of administrative charges.
  • International courier and postal charges are non-refundable.
  • Online treatment plans are non-refundable once treatment has commenced.
  • All decisions regarding refunds are taken at the sole discretion of Gursagar Homoeopathic Hospital.

Hospital Description

Gursagar Homoeopathic Hospital provides ethical, individualised homoeopathic care for acute and chronic health conditions. All consultations and treatments are offered in accordance with professional standards and the prevailing laws of India.

Contact Us: If you have any questions about our Cancellation and Refund Policy, please reach out to us through:

Visiting this page on our website: https://www.gursagarhealth.in/contact-us

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